To place your order, follow these steps:
1. Browse through our wide catalog of products until you find something you like, choose the relevant colour and model and click on the ‘Add to cart’ button (you are eligible to add multiple products on your bag)
2. ‘In cart’, you can either choose to continue shopping or confirm the order.
3. Once the bag is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.
We will ship your product on your mentioned shipping address and can even collect the product in our various stores across UAE. We have tie ups with reputed courier companies, so your orders will be delivered to your doorstep. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.
We'll send an email with your order information to confirm and another email when your order is shipped out. However, the order will be accepted and sent to you once your credit card/debit card and address details have been approved and verified, unless it’s a COD. Sit back, relax and wait for your awesome designs to arrive.
1. Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days.
2. For assistance, you can write to us at email@example.com, we will be happy to help you out.
1. If you have a user account and were logged in while you placed your order, rest assured you can track the status of your order in your zootonline.com account.
2. Once your order is placed, we will send you confirmation of your order details over email and sms. Again, once we dispatch your shipment you will be notified via sms. In case of any unusual event which delays your order, you would receive a special update from our end.
3. If you still have apprehensions, write to us at firstname.lastname@example.org, and your issue will be addressed.
1. You can raise cancellation request for items by sending an email at email@example.com.
2. The order can be cancelled only if the order is not already shipped usually within 24 hours within the order has been placed otherwise we wouldn’t be able to cancel it.
3. If the product is received in damaged condition you can cancel by sending the product images on firstname.lastname@example.org.
There are no COD charges.
All Credit Card and Debit Card transactions are processed over a secure encrypted connection.
1. Information passed on to payment gateway is accurate i.e. account details, billing address, password and that your Internet connection is not disrupted in the process.
2. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days for any further clarification, you can email us on email@example.com
We Deliver all across GCC except Qatar. The countries include UAE, Bahrain, Kuwait, Oman and Bahrain.
We provide free shipping on all orders in all GCC countries except Qatar.
We promise our patrons one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.
All our Orders are shipped via Fetchr.
All the orders shipped the next day, should be delivered within 1-2 business days in UAE.
Outside UAE the orders will be delivered within 3-4 business days.
Does Zoot guarantee its product?
Of course! We're 100% committed to making you happy. Each case is hand checked by a member of Team Zoot before it goes out the door to ensure you get the best! While we make every effort to ensure your case arrives in perfect condition, sometimes things could happen. If you discover a fault with the item(s) you have received, please take pictures of the defect and contact us right away. We will work with you to guarantee your satisfaction.
Since products from Zoot are highly customized and tailor-made for individual customized and tailor-made for individual customers, products cannot be returned for refund. If you are not satisfied by defects on the products such as
• The wrong product was sent by the Pristine Oceanus General Trading LLC.
• The product is defective.
• The product was damaged in shipping.
• The product is tampered.
Should you wish to return your item(s), please kindly email us with the reason of return before shipping the product.
To request further instructions on how to return your order, please email us at firstname.lastname@example.org. Returns without prior communication with us will not be accepted.
Returns made will be refunded in your original form of payment. If the payment was made using credit / debit card or bank account, there might be a lead time required to set up the credit transaction with your bank.
Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team.
Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.
Refunds will be done only through the Original Mode of Payment.
Unauthorized returns will be discarded. Still not getting your answers? Email us anytime at email@example.com. You can even contact us on Facebook.
The site actively collects Personal Information from you when you register with the site, when you send any e-mail to the site administrator, and when you submit any information to the site. The kinds of Personal Information you may provide include your name, contact information including e-mail address, user ID, and other information that you include in any communication or submission. We may use this Personal Information to register you with the site, to respond to your inquiry or the issue you pose to the site administrator, to post your submissions to the site and to provide information to others regarding your use of the site. We may also use Personal Information to notify you about products and services that may be of interest to you. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org.
The site may passively collect certain kinds of information that reveal the frequency with which you visit the site, the times and dates of your visits, the pages you reviewed, persons with whom you interact and other information. Information is passively collected through various means. We use Internet protocol (IP) addresses to administer the site. We use navigational data, including log files and transmission data, to identify information about your web browser and operating system, the time period in which you visit the site or a portion of the site and other the site members with whom you collaborate. We also use a third-party tracking service that uses tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate. This information is used to administer the site, report usage metrics and otherwise operate and improve the site content.
Like many Internet sites, the site may use small text files called "cookies" that are sent to the hard drive of your computer to store bits of information related to your use of the site. Cookies can store a variety of information, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords needed to access the site. The 'Help' section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to configure your browser to reject cookies altogether. However, if you disable cookies, you might not be able to access important functions or features of the site and your use of the site may be limited. The site combines passively collected information (as described above) with actively collected Personal Information and information may be recorded as part of your profile. We do record and use personal information provided by you in order to process orders on the site and provide customer service. This can include name, address information, shipping information and contact information you enter in the shopping cart. This information is used in conjunction with processing, shipping and fulfilling orders through the website.
Zoot does not share, sell, rent, or trade PII with third parties for their promotional purposes. We may disclose or transfer Personal Information (and any related information) as necessary or appropriate: to process orders; to protect the security of the site; to protect ourselves and our affiliated companies against liability; to protect our customers; to respond to subpoenas, judicial processes, or legitimate requests by law enforcement officials; if we believe in good faith that the law requires it; to the purchaser in connection with any sale, assignment, or other transfer of all or a part of our business or company; or where we believe in good faith that it is in the interest of the health, safety or protection of any third party. In any of these situations, the recipient of the Personal Information may be located in the United Arab Emirates or another jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.
If you use a blog or review products on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Links to Other Sites. This Web site contains links to other sites that are not owned or controlled by Zoot. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
Pristine Oceanus General Trading LLC will not pass any debit/credit card details to third parties
Pristine Oceanus General Trading LLC takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.zootonline.com cannot guarantee the security of any information that is disclosed online
Pristine Oceanus General Trading LLC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
Changes in this Privacy Statement the Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Zoot may provide third party artwork for incorporation into Zoot products. Zoot either owns that artwork or has licensed the right to use that artwork for incorporation into Zoot products. Use of artwork on the site for any other purpose is prohibited. Reproduction of any artwork from Zoot products or from the site is prohibited.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.zootonline.com
Before accessing or using the Website, please read the Agreement (in particular, these Terms and Conditions) carefully, as they affect your rights and liabilities under the law. Do not access or use the Website or our services if you do not agree to all of these Terms and Conditions. If you have any questions on the Agreement or any of these Terms and Conditions, please contact email@example.com
Use of the Website. The Website is provided to you for your use subject to these Terms and Conditions. By using the Website, you agree to be bound by (i) the Agreement (in particular, these Terms and Conditions). Although we will normally only refuse use of the Website if these Terms and Conditions are violated, we reserve the right to refuse use of the Website to anyone for any reason at any time.
Registering a Zoot Account. To register an account ("Zoot Account") on the Website, you must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided on registration by updating your personal details in order that we can communicate with you effectively. We reserve the right to refuse registration of any account name that violates a trademark or may mislead other users. In addition, by registering with Zoot, you agree that we can use any of the address and/or contact method you provide to us (including information submitted when you place an order) for promotional purpose related to Zoot.
Password and Security. When you register for a Zoot Account, you will be asked to create a password. In order to prevent fraud, you must keep this password confidential. You must not disclose the password or share the password with anyone. If you know or suspect that someone else knows your password, you should notify us or contacting us at firstname.lastname@example.org. If the Company has reason to believe that there is likely to be a breach of security or misuse of the Website, we may require, you to change your password or we may suspend your Zoot Account.
Your Zoot Account. You are solely responsible for maintaining the security of your Zoot Account, and you are fully responsible for all actions that occur under the account and any other activities taken in connection with the account such as sharing any images on the Website. You must not describe or assign keywords in your Zoot Account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and we may remove your Zoot Account if any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause us liability, harm or damages. We may also remove your Zoot Account if there has been no activity in the account for a period of [*]. You may not use another's Zoot Account without permission. We must be immediately informed if there is any unauthorized use of your Zoot Account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. Although we will not be liable for your losses caused by any unauthorized use of your Zoot Account, you may be liable for the losses of ours of others due to such unauthorized use.
Your use of the Website. You may not use the Website for any of the following purposes:
• disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
• transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practices;
• interfering with any other person's use or enjoyment of the Website; or
• making, transmitting or storing electronic copies of materials protected by copyright without permission of the owner.
You will be responsible for our losses and costs resulting from your breach of this provision.
Your Content on the Website. You are entirely responsible for the content (the "Content") that you submit, post and display on the Website, and any harm resulting from the submission, posting and display of the contents on the Website. These include, without limitation, posting material to the Website, posting links on the Website, commenting on the Website or otherwise making (or allowing any third party to make) material available via the Website. That is the case regardless of whether the Content constitutes data, text, files, information, images, screen names, graphics, photos, profiles, audio files, video files, audio-visual combinations, interactive features, musical works, works of authorship, applications, links, codes, scripts, computer software or other material. By making the Content available, you represent and warrant that:
• The proprietary rights, including but not limited to the copyright, patent, trademark, trade secret rights and other intellectual property rights of any third party in the Content will not be infringed by the copying, downloading and use of the Content;
• If the intellectual property rights or proprietary rights of the Contents belong to your employer, you must have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content.
• Any third-party licenses relating to the Content must be fully complied with and successfully pass through to end users under any required terms and all royalties, fees and other monies owing to other persons and relating to the use of the Content must have been fully and duly settled;
• The Content is free from any bugs, viruses, worms, malware, trojan horses or other harmful or destructive content;
• The Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
• The Content does not contain any pornographic material, threats or material which incites aggression towards individuals or entities, and does not infringe;
• Your Zoot Account username will not mislead your readers into thinking that you are another person or company.
We may, but has no obligation to, remove the Content and the Zoot Account(s) containing Content that, in our sole discretion, are unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable or violates the intellectual property rights or other proprietary rights of others, the Agreement (in particular, these Terms and Conditions).
Our right to use Your Content on Website. We do NOT claim ANY ownership rights in the Content that you submit, post and display on or via the Website. By submitting, posting and displaying any Content on or via the Website, you hereby grant to us a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, adapt, delete from, add to, publicly perform, publicly display, reproduce, transmit, store, translate, publish, broadcast, distribute, sell or otherwise exploit such Content, including without limitation, the adaptation, reproduction and distribution of part or all of the Content in any media formats through any media channels.
Visitors' Activities on the Website. We have not evaluated, and cannot evaluate, all of the Contents posted by visitors (i.e. persons assessing the Website and without a Zoot Account) to the Website ("Visitors' Contents"), and will not be responsible for the Visitors' Contents or their use or effects. By using the Website, we do not stand for or imply that we support the Visitors' Contents, or that we believe such Visitors' Contents to be accurate, useful or without harm. You are responsible for taking precautions as necessary to defend yourself and your computer systems from bugs, viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain Visitors' Contents that are offensive, indecent, or otherwise objectionable, as well as containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain Visitors' Contents that violate the privacy or publicity rights, or breach the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which are subject to additional terms and conditions, express or implied. We disclaim any and all responsibility for any harm resulting from the use by visitors of the Website, the submission, posting and display of Visitors' Content on the Website or from any downloading by those visitors of any Content on the Website.
Your Payment / Orders on the Website. The orders placed on the Website are subjecting to being charged with import fees, taxes, custom duties, related package handling fees and/or any other relevant charges required by the corresponding designated country and/or the organization(s) that handle(s) the shipment / delivery of the orders. None of these charges are included in the price that you pay on the Website. Items cannot be sent as gifts, and your purchase may or may not have these charges, depending on the policies of the designated country and/or the organization(s) that handle(s) the package. If any of the said charges apply, you may need to pay for them to the respective collection authority in advance of receiving your purchase. You should check with any related authority of your country (or the designated country of the order) for any charges required to receive the goods you order from Zoot. Zoot is not responsible for any of these charges, and would not refund on item(s) returned to us due to unaccepted / undelivered and/or any other reasons unless otherwise agreed with Zoot in advance.
Furthermore, since products from Zoot are highly customized and tailor-made for individual customized and tailor-made for individual customers, products cannot be returned for refund. If you are not satisfied by defects on the products (such as scratched cases or printing), please contact our customer services team for assistance and the team will investigate the problem and arrange an exchange of the product with a new one if necessary.
Shipping / Delivery of Your Order. The delivery type "Standard International Shipping" is done via international registered articles while the type "Free Shipping" is sent via various courier services such as but not limited to FedEx, DHL Express.
The way the package is presented to the recipient will depend on the postal service provided in the designated country. Most of the time packages are delivered by postman to the address and require the recipient to sign to receive the package. However, this may not be applicable to some countries or particular areas in the country and recipients may sometimes be required to pick up the package from the postal service's office. Please contact the national postal service of your country to check the way packages are delivered.
Since shipping is often affected by the processing time of the Customs and delivery standard in the destination country, the estimated delivery date indicated on the Web site is strictly for reference only and shall not be regarded as a commitment. Zoot does not guarantee orders to be delivered by a particular time, and shall not be liable for any direct / indirect loss caused by delivery issues. If there is a necessity to check the status of the article in the destination country with local postal service, you will need to carry out the enquiry on your own and Zoot will not be responsible for any fees (such as communications) incurred.
Orders may or may not entitle free shipping. For the free shipping offer that Zoot provides, the type of delivery to be adopted will be "Free Shipping" unless otherwise specified. Reasons for shipment being unable to receive may include but not limited to, wrong recipient information and/or address provided during checkout (which will appear in the order confirmation email), recipient unable to pick up the package from local postal service. Exemptions of re-shipment fee may be granted for situations such as article being lost by the postal service, or the product is found to be defective when received. All shipping fees paid are non-refundable.
Availability of the Website. Although we aim to offer you the best service possible, we make no promise that the services at the Website will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Website you should report it email@example.com and we will attempt to correct the fault as soon as it reasonably can. Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.
Third Party Websites. The Website includes links to other websites and webpages ("Third Party Websites"). We have not reviewed, and cannot review, all of the material made available through the Third-Party Websites to which the Website links and that link to the Website. We do not have any control over the Third-Party Websites, and will not be responsible for their contents, use, privacy policies, or practices. By linking to a Third-Party Website, we do not represent or imply that we endorse such Third-Party Website. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. We disclaim any and all responsibility for any harm resulting from your use of the Third-Party Websites.
Intellectual Property. The Content we display on the Website is protected by copyright, trademark, patent, trade secret, database and other intellectual property rights, which is either owned by or licensed to us. We hereby grant you a limited, revocable, non-sublicensable licence to reproduce and display the Zoot Content (excluding any software code) solely for viewing and using the Website. You may not copy, reproduce, make available online or transmit, publish, adapt, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any of the Zoot Content without written permission from us or the owner of the intellectual property rights. The Agreement does not transfer to you any of our or the third party's intellectual property rights, and all rights, titles and interests in and to such property will remain (as between the parties) solely with us. Further, the Zoot logo, and all other trademarks, service marks, graphics and logos used in association with Zoot or on the Website are the trademarks or registered trademarks or other intellectual property rights of the Company or our licensors. Other trademarks, service marks, graphics and logos used in association with the Website may be the trademarks or other intellectual property rights of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any of our or third party's trademarks, service marks, graphics and logos.
Copyright Infringement. As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe that material located on or linked to or from the Website violates your copyright, you are encouraged to notify us. We will use our reasonable endeavours to respond to all such notices, and if required or appropriate, remove the infringing material or disable all links to the infringing material. We may, but has no obligation to end a visitor’s permission to visit and use the Website if, under appropriate conditions, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of the Company or others.
If you believe that your intellectual property rights have been infringed by a user of our service, please provide us with a notification that contains the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Changes. We reserve the right to amend the Agreement (in particular, these Terms and Conditions) from time to time for legal or regulatory reasons or to allow the proper operation of the Website. Any material changes in the Agreement (in particular, these Terms and Conditions) will be notified to you via the email address provided by you on registration or published via a suitable announcement on the Website. You should nonetheless periodically review the up-to-date version of these Terms and Conditions available at [*]. The changes will apply to the use of the Website immediately after such notice has been given. What constitutes a material change will be determined at our sole discretion. If you do not wish to accept any of the new Agreement, you must not continue to use the Website. If you continue to use the Website after the positing of the amendments on the Website, your use of the Website constitutes your agreement to be bound by the new Agreement (in particular, the new Terms and Conditions). We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the Agreement (in particular, the Terms and Conditions).
Termination. We reserve the right to suspend or cancel your Zoot Account at any time, without prior notice and in our sole discretion if you breach any of your obligations under these Terms and Conditions. If you wish to terminate your Zoot Account, you may inform us in writing at firstname.lastname@example.org. Suspension or cancellation of your Zoot Account shall not affect our and your rights and liabilities accrued before such suspension/cancellation. All provisions of the Agreement (in particular, the Terms and Conditions), which by their nature should survive termination, shall survive termination of the Agreement, including, without limitation, intellectual property, representations and warranties, indemnification, disclaimer of warranties, and limitations of liability.
Site Errors. In the event a product is listed on the Website at an incorrect price or with incorrect information, orders for such products will be revised to reflect the correct price or information. We reserve the right to reject any orders placed on the site.
Indemnification. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile.
Disclaimer of Warranties. The Website is provided “as is”. We, our suppliers, licensors and licensees hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement of any intellectual property rights, other proprietary rights or statutory requirements. Neither we nor our suppliers, licensors or licensees make any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You will download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
Zoot's liability. You understand that when using the Website, you will be exposed to content from internet sites or sources outside the Website, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent or objectionable, and you agree to waive any legal or equitable rights or remedies you have or may have against us with respect to the aforesaid, and, to the fullest extent permitted under the applicable law, agree to indemnify and hold harmless the Company, our contractors, licensors and licensees, and our/their respective directors, officers, members, employees and agents to the fullest extent allowed by law regarding all matters relating to your use of the Website. Further, if we are in breach of these Terms and Conditions, we will only be responsible for any loss that you suffer as a result to the extent they are a foreseeable consequence to both we and you at the time you use the Website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption, but shall not limit or affect our liability resulting from any products sold through the Website being found to be unsafe or if something we do negligently causes death or personal injury.
Limitation of Liability. To the fullest extent permitted under the applicable law, in no event will the Company, our contractors, licensors and licensees, and our/their respective directors, officers, members, employees and agents be liable with respect to any subject matter of the Agreement (in particular, the Terms and Conditions) under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental, punitive losses or expenses or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid to us by you during the twelve (12) month period prior to the accrual of the cause of action. We shall have no liability for any failure or delay due to matters beyond our reasonable control.
Advertising and Sponsorship. Part of the Website may contain advertising and sponsorship material. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Website complies with the relevant law. We will not be responsible to you for any error or inaccuracy in advertising or sponsorship material posted on the Website.
International Use. We make no promise that material on the Website is appropriate or available for use in locations outside UAE. Access to the Website from locations where its contents are by law illegal or unlawful is prohibited. If you choose to access the Website from locations outside UAE, you do so on your own initiative and you will be entirely responsible for compliance with local laws.
No partnership. We and you shall be and act independently and not as partner, joint venturer, agent, employee or employer of the other. You shall not have any authority to assume or create any obligation for or on behalf of the Company, express or implied, and you shall not attempt to bind us to any contract.
Miscellaneous. The Agreement, including these Terms and Conditions, shall constitute the entire agreement between we and you concerning the subject matter hereof, and may only be modified by a written amendment signed by an authorized executive of the Company, or by the posting on the Website of a revised version. If any part of the Agreement is held invalid or unenforceable, it will be severed and the remaining portions will remain in full force and effect. A waiver by either party of any of these Terms or Conditions or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under the Agreement to any party that consents to, and agrees to be bound by the Agreement. We may assign our rights under the Agreement without condition. The Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
• Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
• United Arab of Emirates is our country of domicile.
• Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
• If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
• We accept payments online using Visa and MasterCard credit/debit card in AED
• “United Arab of Emirates is our country of domicile” and stipulate that the
governing law is the local law.
• We will not trade with or provide any services to OFAC and sanctioned countries.
• Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
• Cardholder must retain a copy of transaction records and Merchant policies and rules.
• User is responsible for maintaining the confidentiality of his account
Referral Programme. Whilst the Referral Programme allows users to share a unique referral code of his/her Zoot account to earn credits when purchases are made through the referral code, users are strictly prohibited in uploading their referral codes to third party promotional sites, including but not limited to voucher code / discount listing sites. Referral codes can only be shared to friends and relatives or any connected entities, such as on social media platform or through direct messaging network. Should referral codes be found to be posted on unauthorized channel(s), the corresponding Zoot user accounts will be terminated without prior notice and all unused credits in the Zoot user accounts shall be cancelled, disregard of whether the referral code is shared on the unauthorized channels intentionally or not. Zoot reserves all the rights to claim damages and / or apply for other legal remedies should credits earned through unauthorized channel(s) are used for redemption of goods.
Gift Card. Zoot Gift Cards are sold subject to the following terms and conditions:
• Gift Cards are valid for 12 months from the date of purchase.
• Gift Cards are non-transferable and cannot be returned or redeemed for cash.
• Each Gift Card can only be used in one single order. If the order total is less than the face value of the Gift Card, the value of the Gift Card in excess will not be refunded or retained.
• If your order total exceeds the face value of the Gift Card, the remaining balances exceeding the value of your Gift Card must be paid during checkout.
• Virtual Gift Cards will be e-mailed to the recipient once the full order has been processed and payment has been accepted by Zoot. A notification e-mail will be sent to the purchaser as confirmation of dispatch.
• Zoot is not liable for delivery of a Virtual Gift Card to an incorrect or non-existent email address. This is the sole responsibility of the purchaser. Similarly, Physical Gift Card that are lost either in transit or after received will not be replaced.
• Zoot is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
• Zoot reserves the right to cancel a Gift Card if we deem such action necessary.
• Promotion codes cannot be applied to the purchase of Gift Cards.
• Gift Card cannot be used to redeem a certain kind of products, including but not limited to Zoot Gift Card.
• Sales tax and shipping is applicable on any products purchased with a Zoot Gift Card.
Support Contact. Should you have any enquiry regarding your purchase, you can reach us by email email@example.com or by mail: 1901 Metropolis tower, Business Bay, Dubai, UAE. (This is not an address for order return. Any returning products shipped to this address will not be processed or refunded unless otherwise agreed with our customer service team.)